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TSG Analysis
Sep 2017

TSG/ETA – U.S. Retail Spending Report Card

TSG, in collaboration with the Electronic Transactions Association (ETA), today released a mid-year U.S. Retail Spending Report Card. The report finds that despite recent headlines of declining retail sales, certain retail sectors, led by discount stores, are thriving as consumers regain confidence. 

Download the U.S. Retail Spending Report Card

The ETA/TSG report tracks year over-year (YOY) growth for same store sales in the month of June. The data leveraged is sourced from TSG’s data warehouse of over 3.5 million card-accepting merchants in the U.S.

TSG Press
Sep 2017

TSG in Digital Transactions: A Merchant Focus Tops Tech Savvy in Integrated POS Systems Sales, A New Report Says

Marketers of integrated, cloud-based point-of-sale systems take note. It’s not enough to have full-featured service replete with multiple functions. It also takes a sales approach that is responsive and knowledgeable. That may sound like common-sense idea, but it’s one that has been vetted by The Strawhecker Group in its “The Land of Integrated, Cloud Based ‘POS’ Systems” report, released Wednesday.

The Strawhecker Group found that, of the 30 companies it evaluated in a mystery-shopper test, only a handful met the dual criteria of offering highly capable and flexible systems with a knowledgeable sales process that responded to merchant needs. Among the top five were Toast Inc., First Data Corp.’s Clover, Upserve Inc.’s Breadcrumb, Square Inc., and SalesVu LLC.

“There were lots of solutions that offer similar capabilities,” Jared Drieling, Strawhecker director of business intelligence, tells Digital Transactions News. So, the merchant-sales process component of the report investigated the quality of service. “Were they responsive?” Drieling says. “Did they help us set up a demo?”

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TSG Press
Sep 2017

Now Available: The Definitive Cloud Based POS Report

TSG's latest eReport, The Definitive Cloud Based POS Report, takes a deep dive into the integrated, cloud based U.S. POS market specifically surrounding the retail and restaurant verticals.

The report includes:

  • Detailed analyses and side by side comparisons of 30 major players
    • Ratings are giving for each player based on six main criteria and several subcategories 
  • Insights from live product demos
    • TSG experts anonymously completed sales calls and demos with each company to evaluate features, functionality and pricing
  • Merchant case study
    • TSG partnered with a real merchant to guide them through the selection process of finding a new POS system

Learn more.

TSG Press
Aug 2017

Now Available: Payments Industry Google Search Trends

TSG's latest eReport, Payments Industry Google Search Trends, illustrates how certain payments industry companies and topics are trending on Google web searches.

  1. The report displays relative comparisons for groups of peer companies and topics
  2. The report also provides insightful commentary & analysis on the companies and topics listed

Learn more.

TSG Press
Aug 2017

TSG in Digital Transactions: Vantiv To Take Worldpay’s Name In a Merger That Will Create a Global Acquiring Powerhouse

After two delays, processor Vantiv Inc. and London-based merchant acquirer Worldpay Group plc finally announced a formal deal Wednesday that has Vantiv acquiring Worldpay in a deal that creates a global processing powerhouse. “For Vantiv, the merger brings diversification from a geography and merchant-concentration perspective,” Jared Drieling, Director of Business Intelligence at TSG, tells Digital Transactions News by email. “Clearly, the deal provides Vantiv with international capabilities, and the top acquiring position in the United Kingdom. The merger also provides Vantiv some diversification within its existing merchant portfolio.”

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TSG Analysis
Aug 2017

Now Available: Social Media Pages of Top Merchant Acquirers

TSG's latest eReport, Social Media Pages of Top Merchant Acquirers, provides quick insight into the performance of social media efforts of the top 25 U.S. merchant acquirers.

This Report Includes Two Main Elements:

  • Charts on the amount of followers each acquirer has on Twitter, Facebook, LinkedIn, and Instagram
  • Screenshots of the social media pages and website homepage for each acquirer, as applicable
    • The included screenshots display what type of wording and imagery is “front and center” for each acquirer

Learn more.

TSG Analysis
Jul 2017

Now Available: Payments Industry 101

The Strawhecker Group's (TSG) latest eReport, Payments Industry 101, can serve as a guide to understanding the landscape of the U.S. payments industry. This material, expertly curated by TSG, provides excellent coverage of the payments ecosystem and the industry’s opportunity, as well as valuable insights into merchant acquiring, credit card issuing, and general industry trends.

Seasoned executives, and newcomers alike, will find substantial value in the content!

This Report Contains:

  • 64 pages
  • 60 tables and charts
  • 300 companies/organizations mentioned

Learn more.

TSG Press
Jul 2017

TSG In Digital Transactions: With Transaction Time Critical, a Strawhecker Platform Monitors Gateway Performance

What’s the measure of a well-performing payment gateway? Time. Or, rather a lack of time.

Gateways, which route online transactions to one of multiple payment processors, are judged on their speediness and reliability. That’s why The Strawhecker Group, an Omaha, Neb.-based payments consultancy, started its Gateway Enterprise Metrics platform. The service monitors the performance of participating gateways in real time.

In May, the average transaction time was 3.2 seconds for the seven gateways in the evaluation. The slowest transaction time was 3.6 seconds, and the quickest was 2.8 seconds.

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TSG Analysis
Jun 2017

ISVs – More Than Meets the Eye

TSG and ETA have developed a brief overview on Integrated Software Vendors (ISVs). Click here to download.

What are ISVs?
An Integrated Software Vendor (ISV) is a company that provides software solutions that aid in managing different functions of a business operation. Generally, ISVs specialize their solution to a specific merchant vertical often times at a granular level.

Why are ISVs Important to Payments?
ISVs integrate, or are primed to integrate payments features into their software. These vendors offer payments companies a complementary solution and open up a new merchant sales channel. The ISV Channel is often characterized by high merchant retention rates, due to the integral role a multi-functional software system provides

Interested in ISV Research?
TSG has completed research on approximately 1,000 different ISV companies spanning a dozen verticals. Email or call 402-964-2617 to learn more today!

TSG Press
Jun 2017

TSG in ISO & Agent: Focus on Technology and Specialization

VARs and ISVs serve an important role in helping merchant acquirers and independent sales organizations (ISOs) make sense of a complex web of payments processing moving parts. But for those acquirers and ISOs that serve small and mid-sized merchants, VARs and ISVs are particularly critical. While large merchants typically have internal IT departments to manage the hardware, software, and services inte- gration that merchants need to process payments, merchants with fewer IT resources are reliant on someone else to manage the integration, explains Jared Drieling, Director of Business Intelligence for The Strawhecker Group. Acquirers and ISOs are turning to VARs and ISVs for help in meeting these merchant needs.

“Merchant acquirers and ISOs need to evolve to new market demands and are looking to VARs and ISVs to provide a bundled package of hard- ware and software that works together for their merchant customers,” says Drieling.

Continue reading.