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TSG Press
Jan 2017

TSG in Digital Transactions - The Big Payoff in Big Data

Big data has been a hot topic for years as companies look for innovative ways to become more competitive, boost customer retention, and raise their bottom line. Now merchant acquirers, which are under constant pricing and customer-retention pressure, are taking a keen interest in it, too. 

“Acquirers that want to get ahead of the big-data curve have to invest in it,” says Jared Drieling, business intelligence manager for The Strawhecker Group, an Omaha, Neb.-based payments consultancy. “The investment is so great that only a handful of acquirers are proactively pursuing it.”

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TSG Press
Dec 2016

TSG in Digital Transactions - Payments IPOs Plunge in 2016, but 2017 Could See Some High-Profile Offerings

“IPO windows come in cycles,” Jared Drieling, business intelligence manager at The Strawhecker Group, an Omaha, Neb.-based consulting firm, tells Digital Transactions News. “There’s a lot of different variables.”

Common reasons for IPOs include generating funds for business expansion, enabling existing investors to cash out, and debt reduction. Those factors played varying roles in the IPOs of First Data, which raised $2.56 billion, and Square, which raised about $231 million before underwriting expenses. Last year also saw payment card manufacturer CPI Card Group Inc. complete an IPO, and online-payments leader PayPal Holdings Inc. separated from long-time parent company eBay Inc. On the global market, London-based merchant processor Worldpay completed a $3.32 billion IPO.

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TSG Analysis
Dec 2016

Retail Holiday Spending Report Card

Household Appliance Stores, Lumber & Building Stores, and Automotive Tire Stores will be among the “winners” in December consumer spending, according to ETA's U.S. Retail Holiday Spending Report Card, powered by TSG. TSG used predictive modeling to relatively “grade” estimated credit/debit same store sales for the month of December, which established the winners.  The data leveraged is sourced from TSG’s data warehouse of over 3.5 million card-accepting merchants in the U.S. and the modeling utilized 57 consecutive months of spending by merchant type (MCC code). 

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TSG Press
Dec 2016

Transaction Trends Feature: Kurt Strawhecker Ponders Next Steps for Payments

Already a seasoned ad executive, Kurt Strawhecker joined First Data in the 1980s and started a marketing division that reportedly put the first stuffers in credit card statement envelopes. Then, a decade ago, he and Jamie Savant launched the Strawhecker Group, which the founders say mixes lengthy experience with Big Data to advise clients on all aspects of payments. Here, he leverages both to offer some insights on the industry.

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TSG Analysis
Nov 2016

TSG Cyber Monday Big Data: Year-Over-Year (YOY) Holiday Growth

Using The Strawhecker Group's (TSG) data warehouse of over 3.5M merchants, TSG has prepared a illustration showing three years of YOY credit/debit sales growth for eCommerce only U.S. stores.

Click to see the full chart spanning from January 2014 to December 2016.

TSG Press
Nov 2016

Loyalty Could Attract US Millennials to Mobile Payments

Millennials, or what many refer to as "digital natives," continue to draw attention from all corners of commerce. This group — roughly individuals who are now in that long-prized 18- to 35-year-old age group — is the single largest generation ever seen in the U.S., with 75.3 million members at the end of last year, according to the U.S. Census Bureau.  

As a generation, their habits, attitudes and thinking reflect the enormous change technology has had on our world. For instance, analysts like those at The Strawhecker Group (TSG), have asserted that millennials now play a critical role in leading overall adoption and use of consumer technology. That is, in part, why those seeking to understand which changes are still to come in social and consumer behavior are watching millennials for answers.

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TSG Press
Nov 2016

Mobile Is the Linchpin To Digital Commerce – But Our Industry Moves Too Slowly

In today's world, no matter the industry or geography, if you take a channel-centric approach or don't adapt to the changing world, you'll essentially cause friction in any process and likely become extinct. Just ask Blockbuster, Kodak and Borders.

Here is where mobile payments enter the picture: As merchants face this fast-evolving digital age, they are trying to transform to catch up with these various forces and avoid becoming the next Blockbuster. Likewise, payment providers are also trying to transform into technology partners so they can service merchants more effectively through various channels in a seamless manner. Payments players that build capabilities and competitive advantages early will hold a significant edge over those that play catch-up.

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TSG Analysis
Nov 2016

Election Impact on the Payments Industry - TSG's Take

It's been a little more than 48 hours since the most surprising and tumultuous presidential election in memory.  With a Donald Trump win and the House and Senate staying in Republican hands, there are a lot of potential effects from these results. TSG has reviewed comments from many pundits as well as experts in the industry and compiled our thoughts on the elections impact on the payments industry. 

Read TSG's potential positives, negatives and unknowns.

TSG Press
Nov 2016

Now Available: Political Organization/Campaign ISV Directory

TSG’s latest eReport is a directory of independent software vendors that serve the political organization & campaign space. A main service that these software companies often provide is donation management for political elections. TSG’s directory covers 29 players.

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TSG Press
Nov 2016

TSG in Digital Transactions - First Data Reports an Easing in Its Small-Merchant Attrition Rate

Chief financial officer Himanshu Patel pegged the attrition rate as in the mid-30s [percentage points], “and that’s about roughly 2 percentage points better sequentially and year over year.”

High merchant attrition has been a hot topic for the big payment processor for several quarters. Merchant acquirers want to keep attrition as low as possible because of the expense of finding and approving new merchants, many of which care little about payment services other than their acceptance costs. Omaha, Neb.-based consulting firm The Strawhecker Group recently estimated industrywide annualized attrition among small and mid-sized merchants at 24.1% for the first quarter.

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