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TSG Press
Nov 2016

Mobile Is the Linchpin To Digital Commerce – But Our Industry Moves Too Slowly

In today's world, no matter the industry or geography, if you take a channel-centric approach or don't adapt to the changing world, you'll essentially cause friction in any process and likely become extinct. Just ask Blockbuster, Kodak and Borders.

Here is where mobile payments enter the picture: As merchants face this fast-evolving digital age, they are trying to transform to catch up with these various forces and avoid becoming the next Blockbuster. Likewise, payment providers are also trying to transform into technology partners so they can service merchants more effectively through various channels in a seamless manner. Payments players that build capabilities and competitive advantages early will hold a significant edge over those that play catch-up.

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TSG Analysis
Nov 2016

Election Impact on the Payments Industry - TSG's Take

It's been a little more than 48 hours since the most surprising and tumultuous presidential election in memory.  With a Donald Trump win and the House and Senate staying in Republican hands, there are a lot of potential effects from these results. TSG has reviewed comments from many pundits as well as experts in the industry and compiled our thoughts on the elections impact on the payments industry. 

Read TSG's potential positives, negatives and unknowns.

TSG Press
Nov 2016

Now Available: Political Organization/Campaign ISV Directory

TSG’s latest eReport is a directory of independent software vendors that serve the political organization & campaign space. A main service that these software companies often provide is donation management for political elections. TSG’s directory covers 29 players.

Learn more.

TSG Press
Nov 2016

TSG in Digital Transactions - First Data Reports an Easing in Its Small-Merchant Attrition Rate

Chief financial officer Himanshu Patel pegged the attrition rate as in the mid-30s [percentage points], “and that’s about roughly 2 percentage points better sequentially and year over year.”

High merchant attrition has been a hot topic for the big payment processor for several quarters. Merchant acquirers want to keep attrition as low as possible because of the expense of finding and approving new merchants, many of which care little about payment services other than their acceptance costs. Omaha, Neb.-based consulting firm The Strawhecker Group recently estimated industrywide annualized attrition among small and mid-sized merchants at 24.1% for the first quarter.

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TSG Analysis
Oct 2016

Money 20/20 Exclusive: The Merchant Perspective on EMV

Over the past month, The Strawhecker Group (TSG) surveyed U.S. small and medium-sized merchants on EMV. For the survey, TSG defined this as merchants with physical locations and less than $2.5 million in annual sales. Check out some of the results.

Stay tuned, TSG will be releasing more merchant insights in the coming weeks!

TSG Press
Oct 2016

Money 20/20 Article Round-Up

Enjoying Money 20/20?
Today marks the third day of Money 20/20 - host to another jammed pack agenda! The Strawhecker Group (TSG), a media sponsor, is live at the show.

A Quick Round-Up of Happenings @ Money 20/20

TSG Analysis
Oct 2016

TSG/ETA Release New Economic Indicators

The Electronic Transactions Association, in partnership with The Strawhecker Group, is pleased to release this Strategic Leadership Forum (SLF) special report on the U.S. economy, focused within the context of the electronic payments ecosystem. This report is a member benefit provided to the ETA's 500+ worldwide member companies.

Report Contents:

  • U.S. Macroeconomic Outlook
  • The Global Payments Opportunity
  • Performance of Public Payments Companies
  • Attrition & Growth Statistics
  • EMV - The Anniversary

Continue reading.

Please login and navigate to 'Member-Only Content' to download Economic Indicators.

TSG Press
Oct 2016

Steve Vickers Joins The Strawhecker Group as Director of Product Delivery

The Strawhecker Group (TSG), has announced the addition of Steve Vickers to its team as the Director of Product Delivery. Vickers brings over a decade of experience to TSG from leading payments companies including JPMorgan Chase and TSYS. Vickers will help TSG serve its clients across the payments ecosystem in both project management and product development roles.

“We are elated that Steve has joined TSG,” said Mike Strawhecker, Principal. “It is an exciting time for the payments industry, as technology and banking collide, and our clients lean on forward-thinkers like Steve now more than ever. He is a true student of the industry and we are lucky to have him.”

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Omaha World Herald

TSG Analysis
Sep 2016

TSG Big Data: Average Life of Merchants in the U.S.

Q: What is the average life of a merchant by average ticket size?

A: TSG completed an analysis utilizing its merchant database of 3.5 million merchants to answer this question. Check it out here.

Assumptions & Definitions:

  • All metrics are Jun’16
  • Average Life of Attrited Merchants is the average number of months a merchant is active before attriting.
  • Data represented above is for merchants with $50K-$100K in annual $ volume.

TSG Analysis
Sep 2016

Now Available: Attractive Vertical Analysis (AVA)

This report, utilizing data from TSG's proprietary data warehouse of over 3.5M merchants, lists 282 merchant types and includes key metrics on each of them including volume statistics, profitability, and attrition. Using the Profitability and Attrition Metrics, a score is assigned to each merchant type. This is the "attractiveness" of the merchant.

Learn more.