Financial institutions stepped up to the challenges of 2021, says Kelly Beatty, executive vice president and head of payments at FIS, meeting changing cardholder demands with future-proof tech and flexible payments solutions. Read her thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.”
Like 2020, this past year presented a great deal of challenges. I was incredibly proud to see companies around the world step up to these hardships and turn them into opportunities, though. For example, the acceleration of digital solutions and shifting consumer behaviors changed the rules of the game. That’s why financial institutions (FIs) are now seeking to offer seamless digital experiences to meet their cardholders’ demands and innovate with agile, flexible technology that’s future-proof.
Related: FIS Named Best-Performing Payments Gateway for Second Consecutive Year by The Strawhecker Group in its 2021 Real Transaction Metrics Awards