Intuit has launched QuickBooks Commerce, a business management platform to help small businesses attract and sell to new customers across multiple channels and ultimately grow their business. QuickBooks Commerce is the central hub that small businesses have been looking for — where they can access multiple sales channels, integrate existing ones, manage orders and fulfillment, sync inventory across online and offline channels, avoid stockouts and get profitability insights.
“Attracting and managing customers across multiple sales touchpoints is vital to small business survival — especially now,” said Alex Chriss, EVP and GM of QuickBooks. “Meeting customers where they are is the new expectation, but small businesses are not set up or resourced to manage this complexity effectively. QuickBooks Commerce helps small businesses grow by helping them sell across more channels while reducing the time they spend on operations.”
QuickBooks Commerce arrives when small businesses need it most. For product-based business (PBBs) to thrive, they must support how their customers want to shop, whether in-store, online, or across multiple digital marketplaces — all in real-time. For most small businesses, keeping track of multiple channels is overwhelming and hard to manage. A recent study found that 87% of small businesses that will open in the next 12 months will be online or a combination of online and offline, yet 84% of PBBs selling in multiple channels still reconcile inventory using pen and paper or spreadsheets. Fifty percent are afraid to add another channel because of the operational complexity. In a recent survey, 76% of small businesses said that they would love to have a one-stop shop from which they could manage everything related to their business finances.
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