October 25, 2016Blog Posts

Mastercard users will soon be able to manage their accounts over Facebook Messenger


MasterCard account holders will soon be able to check on their accounts, track their spending, review past purchases and more right in Facebook Messenger. That’s right – MasterCard is the latest company to embrace Facebook’s chatbot platform as a new means of interacting with its customers in an automated, but A.I.-enhanced way.

The company announced its plans at the Money 20/20 conference this week. The bot itself is powered by Kasisto’s conversational A.I. platform KAI, a spin-off from SRI International. (SRI, as you may know, was also home to Siri before Apple acquired it.)


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