August 15, 2019Blog Posts

New York MTA hails success of ‘tap and pay’; mobile wallet usage rides high

Finextra

New York’s Metropolitan Transport Authority has hailed the success of tap and pay fares for subway and bus journeys, recording a much higher take-up among time-pressed passengers than initially anticipated. Dubbed Omny, the new fare payment option allows passengers to use their debit and credit cards and mobile wallets to pay for their ride

Within the first three days, subways and bus customers used Omny more than 18,000 times, far exceeding original estimates of 7,000 taps in the first week. Nearly three months later, average usage rates are three to four times greater than expected, topping 22,000 per weekday and leading to the million-tap milestone just 69 days after the public launch.

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