TSG has been closely monitoring COVID-19 as it spreads worldwide. As the situation evolves, the health and safety of our staff, clients, and partners is the top priority. TSG ensures business continuity for its clients and partners. We want to assure you that our support for the payments industry will continue through this time of uncertainty – we are here for you. Please email us with any questions or concerns.

eReports subscription

To offset the cost of multiple purchases, TSG offers an eReport subscription service which includes access to all eReports published during the subscription period at a discount. Learn more

Industry Primers

How to Navigate the World of Surcharging



This eReport provides an overview of credit card surcharging and the related practices. The following topics are covered for the U.S. market:

What is a surcharge and how does it work?

Surcharging rules

What is a cash discount and how does it work?

Surcharge vs. cash discount

What are convenience and service fees?

What do all these mean for payment providers?

If you are interested in learning more or implementing a compliant surcharging strategy, TSG is here to help; please contact tsgmetrics@thestrawgroup.com for additional information.

Download a preview