Technology has been crucial to restaurants looking to meet demand for online takeout ordering during the COVID-19 crisis, and Square Inc. is betting that the in-person dining experience is also ripe for a high-tech upgrade.
The company announced that it was rolling out a QR-code feature that would let diners scan a code on their tables to place orders. The code will automatically take diners to a mobile version of the restaurant’s website, where people will be able to choose items and have their orders sent to the kitchen.
The feature could also improve efficiency because diners can pay for their meals on their phones, order whenever they’re ready, and ask for drink refills digitally, according to the release. Square argued that the feature could help dining establishments turn over tables more quickly by reducing the wait times that typically occur when people are ready to order or pay but don’t yet have the attention of their servers.
The company is making the feature available for free to sellers who are using its Square Online platform, which lets businesses create online stores and accept payments via Square.
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