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October 6, 2021Blog Posts

United Becomes First Airline to Introduce PayPal QR Codes as Inflight Payment Option

United Airlines

United and PayPal today announced a new way to make touch-free inflight purchases, even in areas without Wi-Fi. Starting next month, United customers on select flights can simply show a flight attendant the PayPal QR Code in the PayPal app and use it to buy snacks, drinks and other inflight purchases while onboard.

United is the first airline to offer PayPal QR Codes, and this partnership is part of United’s easy-to-use, industry-leading suite of contactless payment tools. United was the first airline to give customers in economy cabins the option to pre-order snacks and beverages from the airline’s app and website, and also offers customers the ability to easily store payment information in a digital wallet.

PayPal QR Codes can be used on select flights departing from Chicago O’ Hare International Airport in November and before the end of the year, will extend to all flights across the entire network where contactless payment is available.

“Our contactless payment offering is built on simplicity and choice and it’s another way we’re improving the overall experience of flying United,” said Toby Enqvist, chief customer officer for United. “PayPal is a terrific partner and this technology gives our customers another easy way to make purchases, even when they’re not online. We expect to introduce even more new and innovative options for our customers in the future through our collaboration with PayPal.”

United Airlines logo. (PRNewsFoto/United Airlines)

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New research from The Strawhecker Group analyzes key trends and consumer attitudes.

Download a free infographic covering several findings from the full report.

Consumers have increasingly adopted Buy Now, Pay Later (BNPL) services for multiple reasons; a desire for financial flexibility, a way to avoid incurring credit card debt, or to purchase items outside of their budgets. However, despite its popularity, consumer debt and missed payments have led to calls for additional research and regulation. Read the press release.

To take a closer look, The Strawhecker Group (TSG) conducted a survey of over 1,500 U.S. consumers in early 2021 with the goal of understanding domestic attitudes and perspectives on the use of BNPL services. The complete findings, a selection of BNPL provider profiles, and market landscape details can be found in the firm’s new report Buy Now, Pay Later: An Analysis of Key Trends and Consumer Attitudes.

Highlights of this extensive 81-page report include:

  • Buy Now, Pay Later Background
  • Key Players in the Buy Now, Pay Later Space
  • Buy Now, Pay Later Consumer Survey
  • Concluding Thoughts: The Future of Buy Now, Pay Later
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